Free Shipping Policy
Eligibility for Free Shipping
Free Shipping Offer: We are pleased to offer free shipping on select products within the continental United States. This offer applies to standard shipping methods only and may not be available for all products or delivery locations.
Automatic Application: Eligible products will automatically qualify for free shipping at checkout. No minimum purchase is required unless otherwise specified.
Shipping Method
Cost-Effective Shipping: To provide free shipping, we reserve the right to ship your order using the most cost-effective method available. This may include standard ground shipping, or other economical options provided by our network of carriers.
Multiple Fulfillment Partners: We have access to over 20 fulfillment partners’ warehouses across the country. Your order will be shipped from the nearest or most cost-effective warehouse to ensure timely delivery and efficiency.
Shipping Timeframes
Processing and Delivery: Orders typically ship within One-Two business days. Delivery times vary depending on the shipping method chosen and your location, but standard delivery generally takes 3 to 5 business days.
Tracking Information: Once your order has shipped, you will receive an email with tracking information so you can monitor the progress of your shipment.
Expedited Shipping
Currently Unavailable: Please note that expedited shipping options are currently not being offered. All orders will be shipped using standard shipping methods as described above.
P.O. Boxes and APO/FPO Addresses
P.O. Boxes: Free shipping is not available for deliveries to P.O. Boxes. A physical street address is required.
APO/FPO Addresses: Orders shipped to APO/FPO addresses may be subject to additional charges and longer delivery times.
Changes to Orders
Address Changes: Once your order has been processed, any changes to the shipping address will result in delays and additional charges. Please review your shipping details carefully before submitting your order.
Contact Us
If you have any questions regarding our free shipping policy or need assistance with your order, please contact our customer service team at 1-304-699-7572 or email us at sales@piratemx.com.